Mistakes fall into two piles: actions that skip the rating and kill, and actions that only lower Service Quality until it hits 0%.
Instant failures
| Mistake | What to do instead |
|---|---|
| Closing on the clown, or serving him any topping | Spicy broth, cooked noodles, nothing else, window stays open |
| Looking at the tall woman | Turn to the counter phone, call the Anomaly Control Unit, wait indoors for the cleared call |
| Staying inside while the lights are red | Leave through the nearest door and wait outside until the lights are normal |
Rating failures
These do not list an instant kill, but they move the meter from 100% toward 0%:
- Serving a customer with hollow eyes, a ruined face, no head, a long neck, a giant hand, a threat, nonsense numbers, or stubborn silence.
- Closing the window on a normal body with a normal food order, including complainers, the course seller, the gym regular, the firefighter, and the gambler.
- Handing over the wrong broth, a missing noodle portion, or an extra topping.
The letter path described in play runs from A+ at 100% through lower grades to F at 0%. Point values per error are not published. At 0% the line is "Status: employee fired and neutralized."
Kitchen saves
- Wrong bowl: trash it. You cannot peel one topping off.
- Empty bin: back room, matching supply box, refill before the next ticket.
- Dark kitchen: rear door, breaker on the outside wall, then return. The pot does not cook through a blackout.
- After a rating hit you can still finish if the meter is above 0%. Accurate later orders do not have a published "heal" amount. Fresh Start, bought with shift cash, is the tool documented to set the rating back to 100%. Bribery is documented to swallow the next penalty. Cash prices for both are unpublished.
After you are already down
You Died offers REVIVE or RETRY. A revive can spend shift cash or Robux. Infinite Revives at 199 Robux removes the cap. Reviving continues the shift. Retrying starts again from the lobby. Neither button changes the clown recipe.
Use Identify customers at the window when the face is the question, and Income, the coin toss, and the Shift Shop before you spend the night's cash.